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    • Odor Reporting


    The Regional Wastewater Reclamation Department is committed to mitigating odors emitted from treatment facilities and the sanitary sewerage system. We are interested in hearing from Pima County’s residents. If you are impacted by odors, please let us know by submitting the form on this page or by calling the RWRD Conveyance Division at (520) 724-3400.

    Customer Service Portal

    You can submit an Odor Control request using our new customer service sewer service portal . This new system integrates with the main work order management system that the department uses for the sewer collection system, which will increase response time and account for all sewer related request types that the department handles.
    Follow Wastewater Reclamation on Social MediaShare the Vector (Roach) Control page.

    Wastewater Reclamation

    201 N. Stone Ave., 8th Fl.
    Tucson, AZ 85701

    Customer Service: 
    (520) 724-6500
    Customer Service Hours:
    8:00 a.m. — 4:00 p.m.
    24-Hour Sewer Emergencies: 
    (520) 724-3400
    Service Request Online Portal


    Wastewater Reclamation Department Home Page
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    Report an Odor to Wastewater Reclamation
    Report an Odor to Wastewater Reclamation
    Public Works Quick Guide
    Wastewater Reclamation Permitting
    Wastewater Reclamation Regulatory Bill of Rights
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