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Pima County Frequently Asked Questions - FAQs

What is the phone number to the Pima County Jail?

You are welcome to call (520) 351-8111 but you may also find the website helpful.

What is the phone number to the Arizona Department of Motor Vehicles?

The MVD website offers a search function by zip code or you may call (520) 629-9808.

Where is the Arizona division of the United States Bankruptcy Court?

The Tucson division is located at 38 S. Scott Ave., at the northwest corner of Broadway & Scott, and may be reached at (520) 202-7500.

Where do I go to get a birth/death certificate?

Please visit the Pima County Health Department, 3950 S Country Club, which is at the corner of Ajo and Country Club. You may call (520) 243-7930 for more information.

Where do I get my County business license?

The County does not issue business licenses.  If your business is in the County, please call the Arizona Department of Revenue at (520) 628-6385.

What is the phone number to the Cooperative Extension (for agriculture-related questions)?

University of Arizona location: (520) 626-5161; Green Valley: (520) 648-0808

Who do I call regarding unemployment, AHCCCS or food stamps?

Please contact the Arizona Department of Economic Security at (520) 628-6810.

Who do I call for legal advice? 

The Pima County Superior Court’s Law Library offers free legal advice on Mondays and Tuesdays by appointment. Visit 110 W. Congress, second floor, or call (520) 724-8456.  Other places to call for legal advice: Lawyers Referral Service, 177 N. Church Ave, (520) 623-4625; Southern Arizona Legal Aid, 2343 E. Broadway, (520) 623-9465.

Where do I go to get a liquor license in the County? 

Liquor licenses and permits are processed through the Clerk of the Board's Office for businesses and events in unincorporated Pima County. All liquor licenses and permits are issued by the Arizona Department of Liquor Licenses and Control. For more information, please visit the Clerk's web page. You may also visit 130 W. Congress, fifth floor, or call (520) 724-8449.

What is the phone number to Pima Community College?

(520) 206-4500

Where do I go to obtain a cactus removal permit?

Contact the Arizona Department of Agriculture, 400 W. Congress, (520) 628-6317

What is the phone number to the Pima Council on Aging?

The Pima Council on Aging is a non-profit 501c3 organization. More information may be found online or by phone at (520) 790-0504

What is the phone number to the Social Security office in Tucson? 

There is no local phone number available, To reach the office, please call 1-800-772-1213 or 1-866-331-7693.

What is the phone number for the Community Information and Referral line?

1-800-352-3792

Who do I call about Jury Duty? 

The Jury Commissioner's office may be reached online or by phone at (520) 724-4222.

How do I reach the IRS and where can I pick up tax forms?

IRS: 1-800-829-1040, Federal tax forms are at 300 W. Congress; State tax forms are at 400 W. Congress.

Where can I obtain my passport?

Superior Court 110 W. Congress, 1st Floor, (520) 724-3210.

Development Services

Do I need a permit for _________?

For a comprehensive list of permit requirements, click on the Building & Site Development webpage and click on "start here." You'll find a PDF that will get you started. For additional questions, please call our permitting section at (520) 724-6490.

How can I obtain information on a permit?

You can get started on our Building & Site Development Division webpage. You also may call
Building Permitting: (520) 724-6490.

How do I obtain addressing information?

Please visit the Building & Site Development webpage and click on the "Addressing" icon on the right hand side of the page. You may also call (520) 724-6490 for more information.

How do I obtain proof that my address is valid?

Addresses may be validated online through the “Valid Address Search” query at http://www.dsd.pima.gov/Research/Addrverify.asp. This is the only means for individuals or institutions to validate addresses since Pima County has discontinued the issuance of address certificates on May 24, 2010. You may also obtain additional information by calling (520) 724-6490. 

What do I need to obtain an address?

The following documents are required to obtain an address:
a. Tax Code (parcel code)
b. Copy of recorded deed
c. Site plan
*There are some instances where additional information is required.
For detailed information, please see the “New Address Request/Address Change Request” document on our website.

How do I obtain a zip code?

You can contact the Post Office at 1-800-275-8777 to find out what your zip code is.

How do I find zoning information on a property?

An online search is available, although data is limited to unincorporated Pima County only.  Zoning information for the Town of Marana, Town of Oro Valley, City of Tucson, City of South Tucson, Town of Sahuarita, or any other incorporated jurisdiction within Pima County is available from those individual jurisdictions. You may also call (520) 724-9511 for further assistance. 

How do I schedule or find out about my inspection?

You may call Building Permitting at (520) 724-6490 or you may find out more about our Interactive Voice Response system, where callers with a touch tone phone may schedule inspections and hear inspection results. For more information, you may visit http://www.dsd.pima.gov/Building/default.htm

Where can I find the meeting dates for the Planning and Zoning Commission, Boards of Adjustments, Conditional Use, and Design Review Committee?

Please visit our  Land Planning & Regulation Division and click on the "meetings & hearings" icon across the top of the page. You also may call (520) 724-9000. 

Where can I obtain more information about Comprehensive Planning?

Please visit our Land Planning & Regulation Division and click on the "Long Range Planning" icon or call (520) 724-9000. 

Can I rezone my property?

Please visit our Land Planning & Regulation Division and click on the "Rezoning" icon at the bottom of the page or call (520) 724-9000.

What is a code violation?

For more information on code enforcement, please visit the webpage and click on the "code violations" icon or call (520) 724-9511. 

How do I obtain more information about the Green Building Program?

Please visit the Green Building section on our website, or call (520) 724-6490 for more information. 

What is a Development Plan?

For more information, please contact Subdivision & Development Review: at(520) 724-6490 or visit http://www.dsd.pima.gov/SubDivision/default.htm

What are the requirements for a Subdivision Plat?

A subdivision plat is required for residential projects where property is divided into six or more lots of less than 36 acres each, and for commercial/industrial projects when required as a condition of rezoning. For more information on the process, please visit our Subdivision & Development Review information or call  (520) 724-6490.

My neighbor is grading and native plants are being uprooted. I want to file a code violation complaint but don’t know where to do so.

Please contact our code enforcement unit at (520) 724-9511 or visit us online athttp://dswls.ds.pima.gov/projectdox/disclaimer.asp

Environmental Quality

Where do I go to take waste or recyclables to the county-owned landfills or transfer stations?

You may call (520) 623-7300 or visit http://www.tucsonrecyclingandwasteservices.com/

Where do I dispose of old tires?

You may dispose of old tires at the Tangerine Road Landfill: (520) 623-7300 or http://www.tucsonrecyclingandwasteservices.com/

Where do I dispose of Household Hazardous Waste Collection?

For more information, please call (520) 888-6947 or visit http://cms3.tucsonaz.gov/es/household_hazardous_waste

Where do I drop off used anti-freeze, oil, batteries, paint for recycling?

For more information on City and County landfills, transfer stations and household hazardous waste collections, please call  (520) 623-7300 or visit http://www.tucsonrecyclingandwasteservices.com/
Other options include:
City of Tucson Los Reales Landfill: (520) 791-4183. http://cms3.tucsonaz.gov/es/content/los-reales-landfill
City of Tucson/Pima County Household Hazardous Waste Collection: (520) 888-6947. http://cms3.tucsonaz.gov/es/household_hazardous_waste

Where do I take my TV/computer or other electronics for recycling?

You may call (520) 791-5000 or visit http://www.tucsoncleanandbeautiful.org/

Where do I go recycle used cooking grease?

Please call (520) 791-5000 or visit  http://www.tucsoncleanandbeautiful.org/

How do I recycle my Christmas tree?

Ho ho ho. Please call (520) 791-5000 or visit http://www.tucsoncleanandbeautiful.org/

Where do I get paper shredded in a secure way?

For more information, please call (520) 791-5000 or visit http://www.tucsoncleanandbeautiful.org/

How can I find out more information on recycling?

Please call (520) 791-5000 or visit http://www.tucsoncleanandbeautiful.org/

How can I contact other landfills?

City of Tucson Los Reales Landfill: (520) 791-4183. Los Reales Landfill
Fairfax: (520) 290-8588. Speedway Recycling Facility
Tucson Recycling & Waste Services: (520) 623-7300. Tucson Recycling and Waste

Where do I get free paint that is given out to the public?

Unfortunately, free paint is no longer provided. There is a charge now. For more information, please connect with the City of Tucson/Pima County Household Hazardous Waste Collection at (520) 888-6947 orhttp://cms3.tucsonaz.gov/es/household_hazardous_waste

How do I submit an illegal dumping complaint?

Please contact the Pima County Department of Environmental Quality (DEQ): (520) 622-5800. DEQ Complaints

How do I dispose of a dead animal?

City of Tucson Los Reales Landfill: (520) 791-4183. http://cms3.tucsonaz.gov/es/content/various-programs

How do I find out who I can hire to pick up solid waste where I live in the county?

Please try your Yellow Pages. The County does not provide waste hauling service.

How do I complain about my trash hauler in the county?

Please connect with Pima County DEQ at (520) 724-7400.

How do I know where my existing well is?

Arizona Department of Water Resources: (602) 771-8500. http://www.azwater.gov/

How do I know where my existing septic system is?

Pima County Development Services: (520) 724-6498.

How can I find out the status of my business’ air quality permit or if my business needs a permit?

Pima County DEQ: (520) 724-7400.

Where do I find information about environmental regulations in Pima County?

Pima County DEQ: (520) 724-7400. Environmental Regulations

How do I get a permit for asbestos demolition/removal at my house or business?

Pima County DEQ: (520) 724-7400.

How do I get an activity permit for earth moving, trenching, blasting, or land stripping?

Pima County DEQ: (520) 724-7400.

What is the number for Blue Stake (determining location of underground utilities – electric, water and gas)?

1-800-782-5348 or 811.

Who do I call to make a dust complaint?

Pima County DEQ: (520) 724-7400.

Who do I call to complain about noisy air force jets?

Davis Monthan Air Force Base: (520) 228-5091.

Who do I call about improper release of Freon?

U.S. Environmental Protection Agency: 1-866-372-9378 (or 1-866-EPA-WEST).

How do I get assistance for my business regarding: air quality, water quality, pollution prevention, permit application, storing / disposing of hazardous materials, storm water runoff, resolving a notice of violation?

Pima County DEQ: (520) 724-7400.

How do I get a permit to drill a well?

Arizona Department of Water Resources: (602) 771-8500. http://www.azwater.gov/azdwr/default.aspx

How can I get a septic system inspection?

Pima County DEQ (520) 724-7400.

Who do I call to get a permit for onsite wastewater treatment facility or sewage collection system (septic system)?

Pima County DEQ (520) 724-7400.

Who do I call to approve sanitary facilities for subdivision?

Pima County DEQ (520) 724-7400.

Who do I call to get plan, construction approval, or a compliance inspection of a drinking water system?

Pima County DEQ (520) 724-7400.

Who do I call to get plan and construction approval for septic tank systems, wastewater facility, alternate individual on-site disposal systems?

Who do I call to get plan approval for water supply and sewage disposal for a mobile home and RV park?

Pima County DEQ (520) 724-7400.

How do I empty my swimming pool or backwash my pool filter in compliance with regulations?

Pima County DEQ (520) 724-7400. Pool Discharge Info

Where do I complain that the neighbor is draining his/her pool or backwashing the filter and allowing the water to flow off his/her property?

If in the County: Pima County DEQ, (520) 724-7400.
If in the City of Tucson: City of Tucson, (520) 791-5843.
Pima County DEQ (520) 724-7400.

Where do I complain about the swimming pool next door that is green and has mosquitoes?

Pima County Health Department – Mosquito Hotline: (520) 243-79999.

Where can I get information about gray water?

Arizona Department of Environmental  Quality: (520) 628-6733. Gray Water

How can I get a permit to use gray water?

Arizona Department of Environmental Quality: (520) 628-6733.
A permit is not necessary for residents, but you must adhere to guidelines found at: Graywater use

Where can I get information on rain water harvesting?

Tucson Water Resource List. http://cms3.tucsonaz.gov/files/water/Resource_List_10-2012.pdf
Watershed Management Group. http://watershedmg.org/

How do I make a public records request for information from Pima County Department of Environmental Quality?

Pima County DEQ, (520) 724-7400. DEQ Records Request

I want to submit a complaint about: manure, dust, buffelgrass, someone burning garbage, my neighbor’s messy yard, or other environmental concerns?

Pima County DEQ, (520) 724-7400. DEQ Complaints

Who do I complain to about abandoned residences with broken windows, etc.?

Pima County Development Services Building Code Enforcement: (520) 724-6441.

Who do I complain to about abandoned vehicles on someone’s property?

Pima County Development Services: (520) 724-9000.

How do I get information on Notices of Violation on a certain property?

Pima County DEQ, (520) 724-7400.

Who do I call about the removal of cactus/saguaros/native plants?

State Agriculture Permits, (520) 628-6317.

Who do I call to complain about problems with my apartment / my landlord?

No county department handles this issue.
If complainant is in City of Tucson, Department of Neighborhood Resources: (520) 791-4605

Who do I call about mold in my home?

No county department handles this issue.
Information on mold is available on the U.S. Environmental Protection Agency website: http://www.epa.gov/mold/

What agency does the air quality monitoring in this region?

Pima County DEQ, (520) 724-7400.

How do I know what the current air quality is?

(520) 882-4AIR or (520) 882-4247. Air Info

How can I be notified when the air quality is unhealthy?

Pima County DEQ, (520) 724-7446. Air Alerts

Where can I get information about air pollution and Tucson’s air quality?

Pima County DEQ: (520) 724-7446.

Who can I talk with about scheduling an environmental presentation for my class or community group / neighborhood association?

Pima County DEQ: (520) 724-7446.

How can I get help with a report on the environment / air quality for my class?

Pima County DEQ: (520) 724-7446.

Where can I find information about public transit?

Sun Tran: (520) 792-9222. http://www.suntran.com/

Where can I find information about bike riding?

Pima County Department of Transportation: (520) 243-BIKE or (520) 243-2453. http://bikeped.pima.gov/

How can I get brochures related to air quality or protecting the environment for my students, business, and neighbors?

Pima County DEQ: (520) 724-7446.

Where can I get my car’s emissions checked and when are they open?

Arizona Department of Environmental Quality: (877) 692-9227. http://www.azdeq.gov/environ/air/vei/

How can I get someone from the county to come out and test my house / apartment for mold?

No county departments perform this function. Yellow pages. Need to hire a private environmental service company.

How can I get someone from the county to test my water, I am sick all of the time?

No county departments perform this function. Yellow pages. Need to hire a private environmental service company.

How do I get ahold of the Arizona Department of Environmental Quality?

Tucson Office: (520) 628-6733.
Phoenix Office: (800) 234-5677 (toll free).

How do I contact the U.S. Environmental Protection Agency regarding an environmental problem?

1-866-372-9378.

Where can I get information on storm water pollution prevention plans (SWPPPs) for my business?

Pima County DEQ: (520) 724-7400.

How do I know if I need an industrial storm water permit and what are the requirements?

Pima County DEQ: (520) 724-7400.

How can I get information on what I can burn in my yard and when?

Pima County DEQ: (520) 724-7400. Burn Regulations.

How can I get a burn permit?

It depends on where you live. Many Fire Districts issue open burning permits.
Pima County DEQ: (520) 724-7400. Open Burning.

Sustainability & Conservation

Where can I get information about Pima County’s cultural resources and historic preservation?

(520) 724-6457.

Is Pima County actively promoting waste reduction, water conservation, land conservation, or alternative / solar fueled vehicles?

(520) 724-6457.

Where can I get information about the Sonoran Desert Conservation Plan?

(520) 724-6457.

Natural Resources, Parks & Recreation

Where is your office located?

NRPR is located at: 3500 W. River Road.
(520) 877-6000.

Where can I find out about antique fairs?

Where can I find out about Leisure Classes?

Call (520) 877-6090 or visit the Leisure Classes web page.

How can I reserve a ramada at a park?

Call (520) 877-6211, send an email or visit the Ramada Reservations web page.

How can I request a hiking / overnight parking / access permit?

Call (520) 877-6000 or visit the Recreational Access / Special Use Permits web page.

How much does it cost to rent a court to play basketball, volleyball, or tennis?

Call (520) 877-6120 or visit the Multi-Use Venues / Sports Facilities web page.

Can I bring a jumping castle to Pima County parks?

(520) 877-6000.

Are alcoholic drinks allowed at Pima County parks?

Alcoholic beverage consumption is prohibited in Pima County NRPR facilities.

Where can I find information on sports facilities reservations, field and light rental fees?

Call (520) 877-6120 or visit the Multi-Use Venues / Sports Facilities web page.

Does Pima County have dog parks? Where?

Dog Parks. There are rules and applicable ordinances, depending on the park you are visiting. For specific information, call: (520) 877-6000.  

Where are the river parks?

(520) 877-6000. River Parks.

What is buffelgrass and how can I identify it?

I need information about your area shooting ranges, who can I call?

(520) 877-6000. Tucson Shooting

I need to plan a family outing, where can I find information about what’s happening around Tucson?

Are the county’s pools open on holidays? What are the fees?

(520) 877-6126 or (520) 877-6109. Pools and Splash Pads

Who do I contact if I want to volunteer to pull invasive buffelgrass or assist with educational booths at community events?

Where can I locate a list of parks?

Flood Control

Where and how do I file a drainage complaint?

(520) 724-4600, 97 E. Congress, St., 3rd Floor. Drainage complaints

What constitutes a drainage violation?

(520) 724-4600.

Do I need a permit for a shed or other structure less than 200 square feet?

(520) 724-4600.

I’m building a wall/fence less than 5 feet high, do I need a permit?

(520) 724-4600.

My neighbor is blocking / altering a wash or flood plain, who should I contact?

(520) 724-4600.

My house was flooded during a storm event, who do I call?

(520) 724-4600.

Do I need a permit for an improved concrete or asphalt was crossing?

(520) 724-4600.

Do I need a permit to grade a driveway on my property?

(520) 724-4600.

Do I need a permit to change the direction of a wash?

(520) 724-4600.

How do I find out if a wash is “regulatory”?

(520) 724-4600.

How high do I need to elevate my manufactured home or my single-family residence? Do I have to and why?

(520) 724-4600.

Is my home in a regulatory floodplain?

(520) 724-4600.

I have a wash on my property, how far to structures need to be away from it?

(520) 724-4600.

My mortgage / insurance company wants an “elevation certificate” for my property. What is it and how do I get one?

(520) 724-4600.

I’m replacing my manufactured home, do I need a permit to do so?

(520) 724-4600.

What is a “Letter of Map Revision” and do I need one if I’m dropping my flood insurance?

(520) 724-4600.

Am I required to have a Flood Insurance?

(520) 724-4600.

How much rain did my area get last night?

(520) 724-4600. Rainfall Info

How do I learn about monsoon safety?

(520) 724-4600. Monsoon

What is a 100-year floodplain?

Floodplain Management: (520) 724-4600. 100-year floodplain

It never floods here, right?

(520) 724-4600. 1983 Flood

I need information about manufactured homes, recreational vehicles, park trailers and floodplains.

Who do I call to get debris removed from a culvert on a county road?

Infrastructure Maintenance: (520) 724-4600.

There is a detention basin in my subdivision, who do I call to clean it out?

Infrastructure Maintenance: (520) 724-4600.

Do I have riparian habitat on my property?

(520) 724-4600.

Do I need a mitigation plan if I disturb riparian habitat on my property?

(520) 724-4600.

Who do I call if I want to get permission to schedule an activity off road but on County property (i.e., dry river bed, wash)?

(520) 724-4600.

Wastewater Reclamation

How do I contact Customer Service?

Customer Service is at 201 N. Stone, 5th Floor, Tucson, AZ 85701
phone: (520) 724-6609; fax: (520) 770-4153
email: wastewatercs@pima.gov

How do I pay my sewer bill?

It depends on where you live and what jurisdiction provides your sewer service. Call Customer Service: (520) 724-6609

How is my sewer bill calculated?

The sewer bill is based on an average water usage – also known as the ‘winter quarter average’ (WQA) – taken from the months of December, January and February.  For more information, please call Customer Service: (520) 724-6609.

Why are December, January, and February used as the basis for sewer billing?

We use December, January, and February because they are traditionally the lowest months of water usage during the year. If those months are not the lowest months of usage for the customer then we allow for an appeal to be filed.

How can I appeal my sewer bill?

The sewer fees are recalculated every July. We send an insert with the July bill to remind our customers that there is a sixty-day period to apply for an appeal. If December, January, and February are not the three lowest consecutive months of water usage in the fiscal year (July 1 through June 30) then submit an appeal using our online form or contact Customer Service at the Pima County Finance and Risk Management Department (PCF&RMD) - (520) 724-6608. Appeals can also be mailed, faxed, or emailed; instructions can be found on the online form. 

Why did the sewer rate go up?

The principal factor behind rate increases is regulatory requirements that are being addressed through the Regional Optimization Master Plan (ROMP).  All increases are reviewed and approved by the Pima County Board of Supervisors. For more information, please call Customer Service: (520) 724-6609.

Is there a low-income subsidy program for sewer bills?

Effective July 1, 2007, a low-income subsidy program was authorized by the Pima County Board of Supervisors in response to concerns about the ability of low-income residents to pay increasing sewer rates. More information on the program is available online or by calling the Pima County Community Action Agency at (520) 243-6794.

Why is my sewer bill higher than my water bill?

The charge for sewer per gallon cannot be equated to the charge for water per gallon. The cost of delivering, treating, and processing for reclaimed purposes is not equal to pumping and treating ground water. In Pima County there are many water companies delivering water and each one charges a different amount per gallon. Each water company has a small service area to deliver water to, whereas Pima County Regional Wastewater Reclamation is providing service to the majority of Pima County and part of southern Pinal County.
For more information, please call Customer Service: (520) 724-6609.

What do most people pay for sewer?

Based on the yearly calculation of winter averages in a group or category, the average Pima County resident uses 5,984 gallons of water (8 ccf) per month at a cost of $40.81 per month (based on the rate in effect July 1, 2013). 
For more information, please call Customer Service: (520) 724-6609.

Do I have to pay for sewer when I am not in residence in Tucson for longer than a month?

No. If you are gone for longer than a month, as our winter visitors are, contact us with the dates of your absence and we will bill for the Monthly Service Fee only. Use our online form or call us.
For example, if you are gone from April to October, your bill will be $12.63 per month while you are gone (based on the rate in effect July 1, 2013). When you are in residence again, the bill will be based on your established winter usage.
For more information, please call Customer Service: (520) 724-6609.

I am a business, can I reduce my sewer bill for water used in irrigation systems or cooling towers and not discharged into the sewer system?

Irrigation meters are addressed in the sewer ordinance under Protest and Review, and the same rules apply to cooling towers. A commercial user may install a secondary meter (similar in quality used by the Tucson water department) to measure water not returned to the public sanitary sewerage system, which shall be read and reported to the department by the user according to a monthly reporting schedule, verification procedures and other conditions of service required by the department. The department may charge a fee for these arrangements which shall not exceed the actual cost of administration and verification.  For more information, please call Customer Service: (520) 724-6609.

How can I get information about my sewer connection? Where is my clean-out located?

Sewer connections can now be searched online using our Connection Records database. If you can't locate your record, you can make a request for information using the Request for Verification of Sewer Connection form; this can be faxed or delivered to the Sewer Connections office. Staff will then access the database and research whether a house is connected.

Records of clean-out locations are also available by fax or phone. (Information about clean-out locations is currently under construction in the online database.) Most questions can be answered by phone. Please call main reception at 724-6609.

What if I have a septic system and need information about design or certification?

For a quick overview, please visit http://www.dsd.pima.gov/Building/Septic.pdf
You may obtain more information by calling Pima County Development Services at (520) 724-6490.

How do I get a permit to connect a house connection sewer (HCS) to the sewer system?

New connections to the public sewer require a Connection To Existing Sewer Permit application and payment of a sewer connection fee. If the physical connection is to a manhole or large sewer pipe, a Small Activity Construction Permit will also be required for inspection staff to observe the connection. If you are moving a connection point for an existing structure only, a Small Activity Construction Permit is required. Please contact the Public Sewer Construction Permits Section: (520) 724-6369.

What if my connection the public sewer (HCS) is damaged and needs repair?

Property owners are responsible for the maintenance, repair, and replacement of house connection sewers from the structure to the point of connection to the public sewer. In certain situations, the County may repair the damaged portion of the HCS located within the public right-of-way. Please contact the Conveyance Division through central reception at (520) 724-3400 for more information.

Are there substances I should not put down in my drains or down the toilet? How should I dispose of hazardous waste?

Pima County/City Household Hazardous Waste Collection Program, (520) 888-6947. https://www.tucsonaz.gov/es/household-hazardous-waste

What about medicines? How can I dispose of them safely?

Improper disposal of unused medications is increasingly becoming a problem in communities across the country. Find out about a disposal event near you! You may learn more about the Dispose A Med Program online or at (520) 243-7911.

Should I flush disposable wipes?

No, not ever. Wipes rarely biodegrade in the sanitary sewer system.

Can I discharge the water from my swimming pool into the sewer? How?

Yes, you must follow the swimming pool water discharge guidance provided at this web page: http://www.pima.gov/wwm/about/faq/pdf/PN0027-01.pdf

How do I report, after-hour sewer emergencies, sanitary sewer overflows, vandalism of sewers or sewer breaks?

Please call (520) 724-3400.

How do I report odors from the sewer system?

Please call (520) 724-3400.

Does the county do anything about cockroaches in the sewers? How do I report this?

Cockroaches are very adaptable and cannot be totally eradicated. In fact, they are important ecologically. That having been said, we all want to keep roaches out of our homes. Pima County's wastewater Conveyance Division operates the Vector (Roach) Control Program, which treats the Pima County sewer system to reduce the number of roaches. Please visit our web page for more information.

How do I report illegal dumping?

Within Pima County jurisdiction: (520) 622-5800.
For City of Tucson jurisdiction: (520) 791-5843.

How quickly will you come out to inspect my manhole?

Response time varies depending on season, number of calls received, available personnel and budgetary constraints.

Do you have sewer connection on-line search capability?

Yes, follow this link: Sewer Connection Search

Can I go bird watching at a sewer plant?

The Pima County Regional Wastewater Reclamation Department has three water reclamation facilities that provide opportunities for bird watching. Each site is unique, and therefore protocols differ from site to site. For more information, please visit our home page and click on "Bird Watching."

Finance

Where can I get information about Pima County’s budget?

You may see memorandums and the final and recommended budgets on our Budget page, which is accessible from the home page.

How can I find out more about Pima County's bond program?

Our bond program website offers a wealth of information about progress on past bond programs, as well as information about future bond election planning and bond ordinances and amendments.

How are my tax dollars distributed?

Only a portion of your tax dollars go to fund the operations of the County. Find out more about where they go by visiting our page on property tax information.

Transportation

How do I get my dirt road graded?

Please call our Operations & Maintenance division at (520) 724-6410.

Who do I call for road maintenance?

Please call our Operations & Maintenance division at (520) 724-6410.

Who do I call for sidewalk repairs?

Please call our Operations & Maintenance division at (520) 740-2639.

Where can I call for information about construction projects?

Information on road work projects may be found by calling the Pima County Department of Transportation at (520) 724-6410 or by visiting our web page on current and future road projects.
For soil cement bank protection projects, your best point of contact is the Pima County Regional Flood Control Department's Engineering Division at (520) 724-4600.

How do I report Graffiti?

You may call Pima County Graffiti Abatement Program at (520) 795-TAAG (8224), fill out this online form or use the phone app.

Who do I call to reduce or increase the speed limit?

Please call our Traffic Engineering division at (520) 740-2601.

Who do I call to request a crosswalk?

Please call our Traffic Engineering division at (520) 740-2601.

Who do I call about speed humps / bumps in our neighborhood?

Please call our Traffic Engineering division at (520) 740-2601.

Who do I call for Mt. Lemmon road conditions or road closures?

The Pima County Sheriff’s Department offers a Road Conditions Hotline at (520) 547-7510.

Who do I call to “Adopt” a road?

Find out more about our Adopt-a-Roadway Program at (520) 724-6410.

Who do I call to report a down stop sign?

Please call our Traffic Engineering division at (520) 740-2601.

Who do I call to report overgrown vegetation in the right-of-way?

Please call our Operations & Maintenance division at (520) 740-2639.

Who do I call to report illegal signs on public property?

Please call the Pima County Department of Transportation at (520) 724-6410.

How do I know if my street is private or public or maintained by the County?

More information may be found through the Mapping & Records division at (520) 724-6332.

I am traveling through Arizona along Interstate-10, who can I call to get information on travel delays, road conditions and construction information?

The Arizona Department of Transportation provides traffic updates for the entire state. Dial 5-1-1 from any land line or mobile phone from anywhere in Arizona. Outside of Arizona, dial 1-888-411-ROAD (7623)). More information also may be found at http://www.az511.gov/

Health

Does the County offer CPR classes?

No.  For other options, please contact the American Red Cross (520) 318-6740, ext. 100; the American Heart Association (520) 795-1486; or your local fire department.

How can I make a complaint about a doctor?

Please call the Arizona Medical Board at (877) 255-2212 or visit them online.

Where can I get my EMT/Paramedic Certification?

Please contact the Arizona Health Services, Department of Licensure, at (520) 628-6965.

I see a dead animal in the road.  Can someone come pick it up?

Yes. Please call Pima Animal Care Center Dispatch at 243-5900 or 5902.

My neighbor’s dog keeps barking.  What can I do?

The Pima Animal Care Center has authority to regulate excessive barking. For more information about the complaint process, please visit the web page on noise complaints, or call (520) 243-5900.

How do I license my dog?

Licensing is the law, but it's also the best way to help us reunite you with your pet in the event he or she gets lost. For more information on licensing, which is also available online with a current rabies vaccination, please visit the Pima Animal Care Center's website or call the licensing department at (520) 243-5969.

How can I license my hotel/motel/apartment complex swimming pool?

For information on the Pima County Code for public and semi-public pools and spas, please visit our pool certification web page or call the Pima County Health Department at (520) 243-7908.

Where do I file a complaint against a dirty restaurant?

Call the Pima County Health Department, (520) 243-7908, or register a complaint online. You can also check past food safety evaluations at local restaurants by checking the Consumer Health & Food Safety web page.

Where can I get tested for TB?

Please call the Health Department TB Clinic (520) 243-8450. You may also find information available online helpful as well.

Where do I get a birth certificate?

It's a good idea to start at our website, which details the process. You may also contact the Pima County Health Department at 3950 S Country Club, which is at the corner of Ajo and Country Club, or by calling (520) 243-7930.

Where do I get a birth certificate if I was born outside of Pima County?

For requests on births outside of Pima County or outside of the state, please call 1-800-255-2414.
For births in Maricopa County, please contact (602) 255-3260.

Legal Services

Who do I call for legal advice?

Please contact the Pima County Superior Court’s Law Library at 110 W. Congress on the second floor, whic offers free legal advice on Mondays and Tuesdays by appointment, call (520) 724-8456.  

Other places to call for legal advice:
Lawyers Referral Service, 177 N. Church Ave, (520) 623-4625.
Southern Arizona Legal Aid, 2343 E. Broadway, (520) 623-9465.

Where is Family Court? (Conciliation Court)

You may find Family Court at 32 N. Stone, on the 17th floor or the Legal Services Building, at (520) 740-5590.

Where to go for fingerprinting?

Call for times, locations and fees.
Pima County Sheriff: (520) 741-4971.
Tucson Police: (520) 791-4697.
Oro Valley Police: (520) 229-4900.
U of A Police: (520) 621-8273.
Marana Police: (520) 682-4466.

Who do I call about Jury Duty?

You may call the Jury Commissioner's office at (520) 724-4222.

Where is the United States Bankruptcy Court?

The Court may be found at 38 S. Scott, at the northwest corner of Broadway and Scott, or at (520) 202-7500.

Where is the Pima County Small Claims Court?

Small Claims Court may be found at 160 N. Stone Avenue, at the southeast corner of Stone & Alameda, or by calling (520) 724-3171.

Where is the Federal Court? (U.S. District Court)

The U.S. District Court may be found at 405 W. Congress, which is on the southwest corner of Granada and Congress, across from the State Building.

Where is the Federal Building?

The Federal Building is at 300 W. Congress, on the northeast corner of Granada and Congress.

Where is the State Building?

The State Building may be found at 400 W. Congress, which is the northwest corner of Granada and Congress.

What is the phone number to the Pima County jail?

You may contact the jail at (520) 351-8111 or visit online .

Real Property Services, Fleet Services and Others.

If I want to improve the driveway in front of my house on County property / right-of-way, who do I call?

Please contact Pima County's Real Property Services at (520) 724-6313.

How do I find out if Pima County has property for rent?

You may find information through Pima County's Real Property Services at (520) 724-6313.

Does Pima County have used equipment for sale or at auction?

From time to time, Pima County may offer surplus property for sale or auction. Please visit online for a schedule of upcoming auctions. You also may call Pima County Fleet Services at (520)740-2619 or Pima County Procurement at (520) 724-8161.

I’ve cleaned up a lot of trash on my property but can’t haul it off, who do I contact?

Please see the Yellow Pages. Pima County does not rent roll-offs or assist with trash hauling.

I have limited resources to fix my air conditioning unit, my water heater, my roof or my heating unit. Can Pima County help me?

There may be assistance available. Please contact the Pima County Home Repair Program: (520) 243-6789. 2797 E. Ajo Way, 3rd Floor or visit online at Home Repair Resources