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  • Justice Court starts text notification system

    Feb 23, 2017 | Read More News
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    In an effort to more efficiently notify people with pending court business, the Pima County Consolidated Justice Court has launched a text notification service.  

    justice courtThe Court has started sending text messages to customers to notify of upcoming court dates, approaching payment due dates, when driver’s license suspensions are pending, cases are going to collections and when warrants have been issued.  

    The Court has for many years used automated phone messages to remind customers of pending court events, but in today’s digital age, only 70 percent of customers with phone numbers on file are reachable via voice messages.  When text messaging was enabled, that number increased to an average of 85 percent. 

    With text notification now available, every court customer who receives an automated phone call will also receive a text message with the same information. 

    For perspective, in January 2017 the court contacted 9,045 customers via 16,144 voice messages.  Using a combined 20,000 voice and text messages, nearly 11,000 court customers will now be reached each month.

    These reminders have been proven to increase the likelihood of appearance, increase the number of on-time payments and most importantly, can prevent defendants from getting a warrant for their arrest due to failure to appear.  


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